Episode 252: Help Them Do What They Can’t

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On Today’s Show

Author Kerry Patterson teaches us how and why we must train employees based on their personal ability. Kerry says that really good leaders are good coaches. Good coaches identify the specific behaviors the employee needs to enact, they break them into small parts and have people practice those parts. They then give them feedback that helps them achieve those standards, and they prepare them for setbacks.

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1 Simple Thing Action:

See yourself as a coach and give specific advice at the point of their ability level. One of your jobs is to coach employees who report to you.

Mentioned In Episode:

Marcus Buckingham


Kerry Patterson

  • Co-Founder, Vital Smarts
  • Best-Selling Author

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This Article Was Written By

Manuel Serrano

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